Privacy Policy

Last updated: January 2, 2025

Data Controller

Kernel Research ApS
Lautruphøj 1
2750 Ballerup
Denmark
CVR: 46141172
Contact: Jonatan Kutchinsky
Email: info@kernelresearch.dk

Introduction

At Kernel Research ApS, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information in accordance with the EU General Data Protection Regulation (GDPR) and Danish data protection laws.

Contact Forms and Emails

Purpose of Processing

We collect and process personal information to:

  • Respond to inquiries about our services
  • Provide quotations and process orders
  • Deliver services to our customers
  • Send newsletters and promotional materials (with your consent)
  • Maintain customer relationships

Legal Basis for Processing

We process your personal data based on:

  • Your consent (for newsletters and marketing communications)
  • Contract performance (for customer orders and service delivery)
  • Legitimate interest (for responding to business inquiries and maintaining customer relationships)

Personal Information We Collect

We gather and store the following information from emails, contact forms, newsletter subscriptions, and business interactions:

  • Name
  • Email address
  • Company affiliation
  • Address
  • Invoicing details (customers only)
  • Consent status for receiving promotional emails
  • General information about your interests and requirements (to provide better service)

Data Retention

We retain personal data for the following periods:

  • Active customers: Duration of business relationship plus 5 years (to comply with Danish accounting requirements)
  • Newsletter subscribers: Until you unsubscribe
  • Inquiry contacts: 2 years from last contact

After these periods, data is securely deleted unless legal obligations require longer retention.

Your Rights

Under GDPR and Danish data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate personal data
  • Request deletion of your personal data ("right to be forgotten")
  • Object to our processing of your personal data
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time (without affecting prior lawful processing)

You can exercise these rights by contacting us at jku@kernelresearch.dk or using the unsubscribe link in promotional emails.

Disclosure to Third Parties

We will never sell your personal information to third parties. We only share personal data with:

  • Contracted service providers necessary for delivering our services (such as email service providers, form processors)
  • Professional advisors (accountants, lawyers) when necessary
  • Authorities when required by law

All third-party processors are carefully selected and required to handle your data in compliance with GDPR. In the event of business sale, merger, or liquidation, personal data may be transferred to the acquiring party, subject to the same privacy protections.

Website Analytics

We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies or collect personal data. Plausible is GDPR-compliant by design and processes data anonymously. No cookie consent is required as no cookies are set and no personal information is tracked or stored. You can learn more about Plausible's privacy practices at plausible.io/privacy.

Contact Forms

Our website contact forms are provided by Tally (tally.so). When you submit a form, your information is processed by Tally in accordance with their privacy policy. Tally stores data on servers within the EU and is GDPR-compliant. By submitting a contact form, you consent to this processing. You can withdraw this consent at any time by contacting us.

Cookies

Our website uses Plausible Analytics, which does not set any cookies. Therefore, no cookie consent banner is required. If you receive cookies from our website, they are strictly necessary for the website to function (such as session cookies) and do not track your personal information.

Newsletters and Promotional Emails

We send newsletters and promotional materials only to contacts who have given explicit consent. You can:

  • Unsubscribe at any time using the link in any promotional email
  • Update your preferences by contacting us
  • Expect a maximum of one promotional email per month, typically 4-6 per year

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure data storage
  • Access controls
  • Regular security assessments
  • Staff training on data protection

International Data Transfers

Our primary service providers (Plausible, Tally) process data within the EU. If any data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.

Your Right to Complain

If you believe your data protection rights have been violated, you have the right to lodge a complaint with:

Datatilsynet (Danish Data Protection Agency)
Carl Jacobsens Vej 35
2500 Valby
Denmark
Email: dt@datatilsynet.dk
Website: datatilsynet.dk

Disclaimer

While we strive to keep all website information accurate and up-to-date, content may occasionally be incomplete or require updates. This disclaimer does not affect our obligations under GDPR, Danish consumer protection laws, or any contractual commitments. Kernel Research ApS disclaims liability for indirect, incidental, or consequential damages arising from website use, to the extent permitted by law. This does not limit our liability for gross negligence, willful misconduct, or matters we cannot legally exclude.

External Links

Our website may contain links to third-party websites. Kernel Research ApS is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any sites you visit.

Copyright and Use of Content

The content of this website is the property of Kernel Research ApS and protected by Danish and international copyright laws. You may:

  • View and download content for personal, non-commercial use
  • Not modify, reproduce, or distribute content without written permission

Changes to This Privacy Policy

We reserve the right to update this privacy policy to reflect changes in our practices or legal requirements. We will notify users of material changes by posting the updated policy on our website with a new "Last updated" date. For significant changes affecting your rights, we will provide direct notification to email subscribers.

Governing Law

This privacy policy and our data processing practices are governed by Danish law and EU regulations, including the GDPR.

Contact Us

For questions about this privacy policy, to exercise your data protection rights, or to update your information, please contact:

Kernel Research ApS
Email: info@kernelresearch.dk
Address: Lautruphøj 1, 2750 Ballerup, Denmark